Yes. The Smart Controller has 5 presets that allow you to customise your hot water management at the touch of a button. This can be used to set the CO2 Heat Pump to operate on the cheapest tariffs to ensure the household energy budget is controlled.
Yes. The Smart controller of the Reclaim Energy CO2 Heat Pump Hot Water System allows you to customise your hot water management to optimise your PV energy production. It has a preset option for PV systems where the system will receive power from the time of day that the PV system is producing power. 10am for a period of 6 hours, or until System has reached 60°C. The PV system creates power and feeds the CO2 Heat Pump to heat the water for free, instead of going back into the grid.
No. Solar thermal and the Reclaim Heat Pump are both designed to do the same thing, heat hot water cylinders. Our parent company Apricus Eco offers several systems suitable for a range of situations – for recommendations on what system might suit you best contact them today.
The Reclaim Heat Pump can heat up a 315L tank in less than 3 hours, while solar thermal systems can take a full day. Combining two technologies can achieve a small return on energy savings, but requires a special tank and controller made for this purpose, which Reclaim Energy does not offer, or recommend, at this stage. Our parent company Apricus Eco offers several systems suitable for a range of situations – for recommendations on what system might suit you best contact them today.
Yes in many cases you can. Please contact us for advice on whether this is an option for you. Contact us today.
Yes. The Reclaim CO2 hot water heat pump is a split system, so you can choose if you would like the cylinder indoors or outdoors. We can supply our Reclaim hot water cylinder which is suitable for installation outside your home and is made to be more energy efficient, or view our list of alternative outdoor cylinder options here.
The Reclaim Energy CO2 Heat Pump Hot Water System will operate effectively between -10ºC and 43ºC, without the need for an electric backup/booster element. It is also fitted with an inbuilt freeze protection, making it suitable for all New Zealand conditions and climate variations.
Yes it is. In high chloride water supply areas, the water can corrode some parts of the heat pump and tank, causing them to fail. Where the chloride level exceeds 200mg/litre, any warranty does not apply to the heat pump and tank units.
pH is a measure of whether water is alkaline or acid. In an acidic water supply, water can attack parts of the heat pump and tank, causing them to fail. No warranty applies to the heat pump and tank units where the pH is less than 6.5 or more than 8.5.
Water supplied from a rainwater tank in a metropolitan area is likely to be corrosive due to the presence of atmospheric contaminants in the water. Water with a pH of less than 6.5 can be treated to raise the pH. It is recommended that an analysis of water from a rainwater tank be conducted before connecting this type of water supply to a Reclaim Energy CO2 Heat Pump Hot Water System.
For further information about water quality requirements view our document here.
No, the Reclaim Energy CO2 Heat Pump Hot Water System does not require an electric booster element.
Yes you can. Your plumber can contact us to purchase if they are not already a supplier.
No in order to install a Reclaim CO2 hot water heat pump you just need the assistance of a qualified plumber and an electrician.
The residential unit is designed for domestic hot water applications. Reclaim Energy does not recommend any applications, or installations, other than what is specified in the product manual. However our parent company Apricus Eco can recommends other systems which are better suited contact them today.
Please contact the Reclaim Energy dealer or installer from where you purchased your unit. If you are unable to reach the dealer or installer, then please contact Reclaim Energy here.
You can either contact a plumber of your choice or contact us to send you the details of a qualified installer in your area. We have a network of installers New Zealand wide. Contact us today.
Reclaim CO2 hot water heat pump compressors are manufactured in Japan, a country with a similar maritime climate to New Zealand. Laboratory testing has been